When Will I Receive My Order?
Firstly you'll be pleased to learn that we dispatch all orders, whether UK or International, the very same day Mon - Fri, if placed (and payment clears) before 4 p.m. Now that's a speedy turnaround!
Here are the various Shipping Options, including Estimated Delivery Times that you'll see once you get to the checkout page. We charge a single Flat Rate for shipping, plus we have a number of great shipping offers available to our UK customers.
- Royal Mail Tracked 48 - FREE (Estimated 2 Working Days - 99% of orders will arrive within 48 hours!)
- Royal Mail Tracked 24 - £2.95 (Estimated 1 Working Day - 99% of orders will arrive the very next day!)
- Special Delivery - £6.95 (Guaranteed Next Working Day Before 1pm *excluding Saturdays, when order is placed before 4pm Mon - Fri)
Please Note: 'Special Delivery'' parcels require a signature upon delivery. You will be provided with a tracking number for this service
- International Tracked / Signed For - £9.95 (Estimated 2-6 working days)
- International Courier - Contact Us For a Quote (As quick as 1 business day)
1. The 'Courier' shipping option requires a signature upon delivery. You will be provided with a tracking number for this service.
2. The International Tracked service is only available for certain countries. If your country is not eligible, your parcel will be sent by International Signed for and a signature will be required upon receipt.
3. For countries located outside the European Union, an additional customs charge may be applicable should the value of your item exceeds £35.
How to Get in Touch
If for any reason there is a delay with your order please do get in touch as we like to resolve these matters as soon as possible. The quickest way is to give us a quick call on +44 (0)1745 776014. Alternatively you can email us at firstname.lastname@example.org and we'll get back to you in a Jiff!
Our full name is ‘Retro Styler Ltd’
Our registered office and principal trading address is Unit 31, Tir Llwyd Industrial Estate, Kinmel Bay, Conwy. LL18 5JA.
Our company registration number is 7021586
Our VAT registration number is 113334851
Our telephone number is +44 (0)1745 776014
Our email address is email@example.com